Make a Complaint - Carer Escapes

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- Complaints & Compliments

Home
About Us
What We Do
Donate
Contact
- Complaints & Compliments

Formal Complaints Form

We value your feedback and are committed to resolving complaints fairly, respectfully, and promptly. Please complete this form to help us understand your concerns. All information will be treated confidentially.

"*" indicates required fields

Name*

First Last

Preferred Contact Method*

Email

Phone

Mail

Email Address*

Phone Number*

Postal Address

Street Address City State Post Code

Are you a*

Carer

Family member

Organisation representative

Other

Other*

Date of Incident/Issue*

DD slash MM slash YYYY

Location/Event (if applicable)

Who or what is your complaint about?*

Please describe your complaint in detail*

Have you already raised this issue with someone at Carer Escapes?*

Yes

No

Who did you speak to and what was the outcome?*

How has this issue affected you or others?*

Supporting Documents

Attach any relevant documents or evidence (optional).

Drop files here or

Max. file size: 128 MB.

What would you like Carer Escapes to do to resolve your complaint?*

Consent*

I understand that Carer Escapes will keep my information confidential and only use it to resolve my complaint.

Do you need any assistance with this process (e.g., interpreter, advocate, alternate format)?

Declaration*

I declare that the information provided is true and correct to the best of my knowledge.

Date

DD slash MM slash YYYY

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I am a human

Email

This field is for validation purposes and should be left unchanged.

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Home
About Us
What We Do
Donate
Contact
- Complaints & Compliments

Home
About Us
What We Do
Donate
Contact
- Complaints & Compliments

Carer Escapes is the trading name of Carers Connections and Retreats Pty Ltd

Service Regions: Sydney, Central Coast, Blue Mountains, Newcastle, Lake Macquarie, Hunter Valley, Taree

ABN: 88 659 780 024

LINKS: Privacy Policy | Disclaimer | Accessibility | Google My Business

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

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Contact: [email protected]

Website designed and managed by Northern Beaches Websites

"*" indicates required fields

What is the reason for your enquiry?*

Please specify the reason for your enquiry below.*

If “Complaint” is selected: If you wish to make a formal complaint, please use our Formal Complaints Form for a confidential and thorough process. Otherwise, you may continue with this form for general concerns.

Thank you for your positive feedback! Please share your experience below.

If you are contacting us on behalf of an organisation, please provide your organisation’s name below.

Name*

First Last

Email Address*

Phone Number*

Organisation Name*

Message*

Attach a file

Drop files here or

Max. file size: 128 MB.

Accessibility or support needs

Let us know if you need any assistance with this form or your enquiry (e.g., interpreter, alternate format, advocate).

CAPTCHA

I am a human

Email

This field is for validation purposes and should be left unchanged.

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